Terms & Conditions

Last Updated: September 2026

Welcome to the website of the Ayurveda Centre, Himalayan Hospital, Swami Rama Himalayan University.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. Use of the Website

This website is provided for general information about the Ayurveda Centre, its approach, services, therapies, programmes, facilities and related activities.

You agree to use the website only for lawful purposes and in a manner that does not interfere with its operation, security or accessibility, or infringe upon the rights of others.

2. No Doctor-Patient Relationship

Nothing contained on this website, including any information, enquiry, communication or consultation request submitted through the website, shall by itself create a doctor-patient relationship or constitute medical advice, diagnosis or treatment. A clinical relationship shall arise only upon consultation/assessment and acceptance by an authorised healthcare professional in accordance with applicable institutional procedures.

3. Medical Emergencies

The website and its online communication channels are not intended for medical emergencies or urgent medical assistance. In case of a medical emergency, users should immediately contact the appropriate emergency medical services or attend the nearest emergency healthcare facility.

4. Healthcare Information

Information relating to Ayurveda, Panchakarma, therapies, Yoga, meditation, nutrition, lifestyle practices and health concerns is provided for general information and educational purposes.

Website content does not constitute individual medical advice, diagnosis or treatment. Suitability of any therapy, procedure or programme is determined by the Ayurveda physician (Vaidya) following appropriate consultation and assessment.

Please refer to our Website Disclaimer for further information.

5. Enquiries and Consultation Requests

Submitting an enquiry, consultation request or residential care request through the website does not by itself constitute confirmation of an appointment, admission or programme.

A request is considered confirmed only after communication and confirmation from an authorised representative of the Ayurveda Centre.

Visitors are responsible for providing accurate and complete information when submitting forms or communicating with the Centre.

6. Services and Programmes

Services, therapies, programmes, schedules, facilities and their availability may change from time to time.

The Ayurveda Centre reserves the right to modify, reschedule, substitute or discontinue a service or programme where reasonably necessary, including for clinical, operational or safety reasons.

7. Fees, Payments, Cancellations and Refunds

Where fees, online payments, deposits, cancellations or refunds apply, these will be governed by the applicable policy communicated at the time of booking or payment.

Any online payment, cancellation or refund facility introduced through the website may be subject to additional terms displayed at the relevant stage of the transaction.

8. Intellectual Property

Unless otherwise stated, the content of this website—including text, photographs, graphics, logos, designs, videos, publications and other material—is owned by, licensed to, or used with permission by the Ayurveda Centre, Himalayan Hospital and/or Swami Rama Himalayan University, as applicable.

Website content may not be reproduced, republished, distributed, modified or used for commercial purposes without prior written permission, except where permitted by applicable law.

9. Use of Names, Logos and Institutional Identity

The names, logos, emblems, trademarks and other identifying material associated with the Ayurveda Centre, Himalayan Hospital and Swami Rama Himalayan University may not be used, reproduced or represented in a manner suggesting endorsement, affiliation or authorisation without appropriate written permission.

10. Testimonials, Photographs and Other Content

Testimonials and personal experiences appearing on the website represent the views and experiences of the individuals concerned and should not be interpreted as guarantees of similar outcomes.

Individual responses to Ayurveda, Panchakarma, Yoga, dietary, lifestyle or other wellness interventions may vary. No particular therapeutic, health or wellness outcome is guaranteed unless expressly agreed in writing.

Photographs, videos and other media are used for informational and representational purposes. Where identifiable individuals are featured, such material is used subject to applicable permissions and institutional practices.

11. Third-Party Links

The website may contain links to external websites or services for convenience or reference.

The Ayurveda Centre does not control and is not responsible for the availability, content, security, accuracy, privacy practices or terms of third-party websites.

Access to external websites is at the user’s discretion and may be subject to separate terms and policies.

12. Accuracy of Information

While reasonable efforts are made to keep the website information accurate and updated, the Ayurveda Centre does not warrant that all information will at all times be complete, current or free from errors or omissions. Users should verify fees, schedules, availability and other material information with an authorised representative before relying upon it.

13. Prohibited and Unauthorised Use

You agree not to use, or attempt to use, this website or any of its content for any unlawful, fraudulent, abusive or unauthorised purpose, or in any manner that may interfere with the operation, security or integrity of the website or infringe the rights of the Ayurveda Centre, Himalayan Hospital, Swami Rama Himalayan University or any third party.

Without limiting the foregoing, you shall not:

• access, use or attempt to access any part of the website or its systems through unauthorised means;
• introduce or transmit any virus, malware, malicious code or other harmful or disruptive material;
• interfere with, disrupt, damage or attempt to compromise the security, availability or proper functioning of the website;
• use automated systems, bots, crawlers, scrapers or similar means to access, copy, extract or systematically collect content or information from the website, except as permitted by applicable law;
• reproduce, modify, distribute, publish, transmit, commercially exploit or otherwise use website content, including text, photographs, videos, graphics, logos or other intellectual property, without appropriate authorisation, except as permitted by applicable law;
• impersonate any person or entity, misrepresent your identity or affiliation, or falsely suggest any association, endorsement or authorisation by the Ayurveda Centre, Himalayan Hospital or Swami Rama Himalayan University;
• upload, submit or transmit any unlawful, defamatory, obscene, threatening, misleading, infringing or otherwise objectionable material;
• submit personal, confidential or medical information relating to another person without lawful authority or appropriate consent; or
• use the website or information obtained from it for any purpose that violates applicable law or the rights of any person or entity.

The Ayurveda Centre reserves the right to restrict, suspend or terminate access to the website, without prejudice to any other rights or remedies available under applicable law, where it reasonably believes that these Terms & Conditions have been violated or that such action is necessary to protect the website, its users or its legitimate interests.

14. Privacy

Personal information submitted through the website will be handled in accordance with our Privacy Policy and applicable requirements.

By submitting information through the website, you acknowledge that it may be processed for the purposes described in the Privacy Policy.

15. Website Availability

Reasonable efforts are made to maintain the availability and functionality of the website. However, uninterrupted or error-free access cannot be guaranteed.

Access may occasionally be restricted or suspended for maintenance, technical, security or other operational reasons.

16. Limitation of Liability

To the extent permitted by applicable law, the Ayurveda Centre, Himalayan Hospital and Swami Rama Himalayan University shall not be responsible for loss or damage arising solely from reliance on general information provided on this website or from temporary inability to access the website.

Nothing in these Terms & Conditions is intended to exclude or limit any responsibility that cannot lawfully be excluded or limited.

17. Changes to These Terms

These Terms & Conditions may be revised periodically to reflect changes in website functionality, services, institutional practices or applicable requirements.

The latest version will be published on this page with the updated revision date.

18. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law, disputes relating to the use of this website shall be subject to the jurisdiction of the competent courts of Dehradun, Uttarakhand, India.

19. Contact Us

For questions regarding these Terms & Conditions or the use of this website, please contact: